-Forecast is unpredictable, so we may have to cancel certain orders due to rain or high winds on the same day.
-Customer is responsible for any insurance required by parks, halls, or associations for any rental equipment.
-Any rental equipment excessively dirty will be charged a cleaning fee.
-Equipment must be wiped down when returned.
-All reservations canceled within 48hr period will be charged a cancellation fee or the full amount.
-All returned checks will be charged $60, that includes bank fees and travel back fees.
-Customers take full responsibility for all the items that are damaged and lost.
-Customer must let us know if we need to carry or transport any equipment through stairs, elevators, steps, hills, or long distance on foot.
-Customer must confirm order on the morning of delivery or a day before if not we will assume order is canceled.
-Customer is given 2 hours to let us know if any of our equipment is defective or damaged, so we can replace or refund.
-We only wait for a customer to arrive at the location for 15 min before we leave, so we wont be late to other orders.
-We charge a fee for making an additional trip for an order.
-We only deliver and don't offer an in store pick option
-Payment must given upon delivery or before hand.
(can call or text)
San Francisco (415)509-3909
San Pablo (415)734-0777
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(please read over everything above before sending quote)