Agreement & Terms
-All Tents/Inflatables can be Canceled same day if weather doesn't permit
(high winds 23mph+, large open areas, thunder storms) Emergency's.
-Make sure parks or venues allow tents/Inflatables before making your reservation, there are no refunds if we come to install and park rangers make you take it down. We charge a Fee to come back before the scheduled time.
-Be sure to measure the area before we arrive to your location, to make sure tent/inflatable fits, NO eves, trees, structures etc. We charge half of the rental if we come out, and it doesn't fit.
-Nothing should be attached to tent by puncturing or drilling.
-Any decorations on tents or below tents should be removed/cleared before we pick up. We are on a time schedule.
-Tent or Inflatables will NOT be moved once installed.
-If you notice anything delivered in bad shape or broken let us know within 3 hours of delivery, or we will charge you for broken item.
-Equipment excessively dirty will be charge a cleaning fee (from $20-$200)
-NO food, silly string, drinks, or sharp objects inside of inflatables.
-Nothing over 150F should be placed directly on top of our plastic tables as they will get damage.
-NO Cutting DIRECTLY on top of our tables. (Please use cutting board.)
-Furniture Setup fee starts at $40 every 30 min.
-Delivery of items on location, the first 100 feet are free as long as it's on flat land and NOT inside homes, basements, over rocks, sand or hills.
-Any orders that we have to transport through stairs, elevator, 6+ steps, or hills will be charged an additional fee.
-Orders for parks will be asked for a deposit
-Within 1 Calendar days of delivery or will call-100%
-Within 2 Calendar days of delivery or will call-75%
-Within 3-5 calendar days of delivery or will call-50%
Please Acknowledge with your vendor of HPR you read and agree with our terms.